Delivery: Delivery Policy
Returns: Returns Policy
The contract between Shnuggle HK and you
Once your order has been placed you will receive a confirmation email that the order has been successful. This email will include the details of your order along with an order number and date of purchase. Your order constitutes an offer to us to buy a product, all orders are subject to acceptance by us.
Non acceptance of the order may occur when the product you have ordered is out of stock or we are unable to obtain authorisation for your payment.
Right to cancel-
Your right to cancel an order starts from the moment your or der is placed and ends 30 days from the day you receive your goods. All returns are subject to approval following our returns policy (for further information please visit “Return Policy” section on our website).
By placing an order with Shnuggle you confirm that:-
- You are legally capable of entering into binding contracts.
- You are at least 18 years old.
- You have provided your real name, phone number, e-mail address, payment details and any other requested information.