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DELIVERY POLICY

Maternity and baby products

Shipping method
1.JDL Express door-to-door delivery (over $499)
Door-to-door service covers most areas in Hong Kong. There is no delivery service in remote areas/outlying islands/Discovery Bay/Ma Wan.

2. Pick up the goods via SF Express (freight collect)
System - Based on the volume of the product, we will calculate whether the order is suitable for pickup at the pick-up point. Pick-up points include: By the way smart cabinets, SF service centers

Self-pickup procedure at the pick-up point:
•The pickup location is shown on the checkout page
•After the package arrives at the pick-up point, the customer will receive a text message sent by the system. Please follow the instructions to pick up the package at the selected location.
•If the goods are not picked up 48 hours after they arrive at the smart locker, the delivery staff will take back the goods at any time

3. Pick up at store
Pick up at the store, simple and fast.

(Updated on August 22, 2024)

 

Not in the HK or Macau?

We only ship to HK and Macau from our website. Please visit our global brand page at www.shnuggle.com to find a retailer near you.

Delivery Timescales

All delivery timescales are subject to product and delivery slot availability. Your order will be confirmed by email, and then when your order is marked as dispatched you will receive a confirmation email.

Please Contact Us if you have any further questions.